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Gingher Scissor Warranty
Gingher scissors have a lifetime warranty against defects in materials and workmanship. To make a claim or for service, you will need to contact the manufacturer, likely through Fiskars customer service, as they now handle warranty claims. The warranty covers manufacturing issues and does not cover damage from misuse, such as cutting other materials or improper care, and a fee-based sharpening and repair service is also available.
Lifetime warranty details
- What is covered: Defects in material and workmanship.
- What is not covered: Damage from misuse, abuse, improper care, or cutting materials other than fabric.
- To make a claim: Contact customer service to begin the process, which may require proof of purchase and sending the product back at your expense, notes Fiskars.
Additional services
- Gingher also offers a fee-based sharpening and repair service for all their products.
- This service restores the scissors to a functional condition within 3-4 weeks.
Fiskars Limited Warranty
What is Covered:
Fiskars Brands, Inc. (“Fiskars”) warrants your Fiskars or Gingher product against defects in materials and workmanship when purchased directly from Fiskars or Gingher, or a Fiskars or Gingher authorized reseller. This warranty is extended only to the original end-user purchaser or giftee and shall not be extended to any other person or transferee.
The warranty is valid from the date of retail purchase for as long as the original end-user purchaser or giftee owns the product (the “Warranty Period”).
What is NOT Covered:
This warranty does not cover defects or damage arising from improper use or maintenance, normal wear and tear, sharpening, accident, environmental factors, improper storage, or external causes. Unauthorized repair, modification or customization of your product voids this warranty. This warranty does not cover any parts, accessories, or consumables, including spare blades and replaceable attachments. This warranty does not cover products purchased from unauthorized resellers.
What Fiskars will do:
In the case of a covered warranty defect, Fiskars will, at its option: (A) repair the product using new or refurbished parts; (B) replace the product with an equivalent new or refurbished product; or (C) provide a partial or full refund of the original purchase price to you in exchange for return of the product.
How to Submit a Claim:
For warranty service on covered defects during the warranty period, please complete and submit the form located at: Fiskars Warranty Claim.
Prior to providing warranty service, Fiskars may require you to provide proof of purchase details, including, but not limited to, a receipt or sales invoice, product photos, and to ship the product back to Fiskars’ facility at your cost. You must retain and not throw away or destroy the product or any parts of the product until your claim has been submitted, processed, and approved.
This limited warranty gives you specific rights that are in addition to other rights you may have under applicable laws, including your rights against the person who sold the Fiskars or Gingher product to you. TO THE EXTENT PERMITTED BY LAW, HOWEVER, THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY FISKARS. FISKARS DISCLAIMS ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT), AND FISKARS’ LIABILITY SHALL BE LIMITED TO THE ORIGINAL PURCHASE PRICE.